Service description

Pre-sale service

  • (一) Pre-customer demand survey

    Configuration of a number of expert consultants with rich industry experience team, detailed understanding of customer needs

  • (二) According to customer requirements to provide equipment selection recommendations

    Free of charge to provide product selection, application, product use and other aspects of the consultation

  • (三) Prototype test development

    According to customer demand, some products to provide prototype testing, and to provide customers with customized services

  • (四) Installation and commissioning of equipment

    When telephone support and remote support can not solve the problem, or at the request of the customer, the company will assign professional and technical personnel to the site to install and debug

The Adjuster

  • (一)Remote support

    Free remote technical support, providing technical consultation and answering service (except holidays)

  • (二)Product maintenance

    When the product has a problem, it can be repaired free of charge during the warranty period; when the warranty period is over, the product is provided for life-long maintenance (maintenance cost price check charge only)